1250 Connecticut Ave

Tenant Handbook 

Property Management Office


As the property manager of 1250 Connecticut Ave NW, we want you to know that every member of our staff is here to assist you. The Management Office is located on the first floor and business hours are 8:30 am to 5:00 pm, Monday through Friday, excluding major holidays. Please feel free to call the Management Office at (202) 835-9070  if we can be of any assistance to you.  After hours, tenants can call the management office for routine matters or (202) 835-9777 if it is a building operation emergency.

Property Management Staff 

Title Name Email

Property Manager


Melissa Terry melissa.terry@brookfieldproperties.com

Senior Property Manager


Marissa Thorne marissa.thorne@brookfieldproperties.com

Lead Engineer


Anthony Cason


Assistant Chief Engineer Kevin Parks



Tenant Service Requests

Brookfield utilizes an online Tenant Service Request system which is accessible by designated tenant facility contacts.  If a need for building services arises, please notify the Management Office by submitting a Tenant Service Request or contacting our office so we may respond promptly.  Please refer to Base Building Services and  "Tenant Service Requests" for more information.


After Hours Building-Related Emergencies 

Should you encounter a building-related emergency after normal business hours, please call our after hours emergency number answered by security at (202) 835-9777 who will dispatch a Brookfield on call engineer to assist you. If you have a non-emergency service call, feel free to leave a message with the Management Office at(202) 835-9070 and your call will be addressed the next business day.  For any emergency calls requiring police, fire or ambulance service, call 911.